I have used this company for 25 years to install power shades and awnings. The motors still work fine. It's family owned and the installer has been there since 1997. They have great customer service. I highly recommend them.
That big wind in October blew away our 10-year-old awning. Bob from SunMaster gave us a great quote and a couple weeks later it is all done and it looks great. They have a very clear communication process with Lisa. I found everyone from the company to be super friendly and courteous. The installer and his helper were the best!
We’re very happy with our new SunMaster awning. It looks great, operates easily with the remote, and provides the much-needed shade for our sunny backyard. Bob gave us good advice for the final size and placement. And, the careful, professional installation by Enrique and Alex was flawless. We highly recommend SunMaster!
This company is great! I called during Covid wanting two different types of rolling shades for my front deck. The owner was prompt in returning my call & scheduling a consult, although she did warn me the company was crazy busy with everyone wanting home improvements. She arrived wearing her mask, was professional in every aspect. My blinds were of in stock material & they arrived & were installed within 3 weeks! The sun filtering blind has been in daily use & works like a dream diffusing afternoon sun. I'm very happy with the entire experience in dealing with this company.
We have used SunMaster on a couple of occasions for fairly good sized jobs. The service and care for the customer in both cases was outstanding. There employees from Sales to Technical were knowledgable, polite and professional. Couldn't ask for better.
Equally important, their pricing for quality products was very competitive. Very happy and we have no reservations about recommending SunMaster.
Back in September my original canopies we’re starting to tear and show their age. After having several companies come by I decided on Sunmaster. The estimator and sales lead, Bob walked us through the various color and style choices.
After receiving an estimate I let the project slip and didn’t contact them again until April. I was afraid that there would be a delay due to the time and COVID-19 situation. But, they honored the original bid and came right out to confirm dimensions. I was told the canopies would be ready in 4 weeks and was contacted bu Lisa to set my installation date.
The day of my installation, Enrique and his crew came to my house and let me know what they were going to do. They worked for several hours installing the canopies and servicing the frames. They even had to work around several other workers I had at the house. At the end, Enrique walked me through the operation and patiently answered my questions.
I couldn’t be happier with the color and operation of the canopies and would recommend Sunmaster to anyone who wants a quality job from a quality group of people.
We bought a 13 year old home that had the SunMaster awning already installed. It has been a blessing as it is on the South side of the house and gets sun most of the day.
Since it was 13 years old it was getting small tears and showing wear so I called to check and see if SunMaster had any type of maintenance available on the mechanical portion so we could make sure it was not going to become a problem.
Bob came out to take a look and assured us the company stands behind their installation. After discussing some options [and wanting to change out the awning itself]. Bob was very patient and showed me different patterns and we were able to change out the awning to something we liked.
The installers, Enrique and another gentleman were top notch and very professional. They cleaned up the mechanical parts and put the new one up in no time. No mess, no fuss.
There was no hard sell, or pressure from the company or Bob and the new awning was ready and installed on time and looks beautiful.
I would highly recommend SunMaster for your yard awning needs!
We LOVE our new awning! I don't think the color could match any better!
The installers, Enrique and Alex were so professional and thorough! Lisa (the owner) came to our house, got a swatch of paint, and matched the color of the fabricated metal perfectly. Enrique even noticed that one of the arms made a noise he didn't like when it got to a certain point, and said he will bring a replacement arm! Now that is service!
BTW, what I priced out was a few hundred dollars more than Costco's off the rack version (including install), but there is no comparison in quality and custom look for your property. This company is the real deal.
SunMaster did a great job. They were very prompt in all aspects of the job, from pricing to measuring to installing. I am very pleased with the quality of their work and with their professionalism.
This company put in three electric remote controlled shades in our living room sliding doors in 2007. As well as 3 electric, switch controlled black out shades in our bedroom doors and window. They also made and installed our electric patio awning. They have been a great company to deal with and the quality of their workmanship and product is terrific. They are friendly, timely and very competent.
Great service and friendly people. Love the awning!!! The awning is sturdy and built to our specifications. And our HOA approved it!
The customer service, from start to finish-- as well as installed product for our house-- were/are GREAT! From the moment that I called SunMaster regarding a retractable awning for our front patio, Mr. Bob Kushner was prompt in his response (he answered me on a Sunday!) and subsequent visit to our house a few days afterwards to measure for the awning. Bob even e-mailed us images of a few renderings so that we could see what different fabrics would look like on a front awning in our space! From Bob, to Lisa Surdam (office administration, etc.) and the gentlemen who installed our awning, our experience was excellent! The installers even gave us different options on how we wanted them to install the awning re. measurements, etc., so that the 'line' of the bottom of the awning would be aligned with our trellis next to it. How many installers do you know who actually pay mind to aesthetics, and give the customer such options? We also extremely happy with our Sunbrella fabric awning, a 'must' for the arid region of North Inland San Diego in which we live. Thanks again, would definitely recommend Sunmaster and hope to use them again in the future! :)
My husband and I just had 4 Sunshades installed with remote controls. I was lucky to have Lisa the owner come out to measure and help us decide on the color etc. All I can say is what a fantastic job Sun Master did right down to the electrician and installation. We could not be happier. Very professional and honest, Great prices and the finished product was beautiful.
Thank You Lisa & Staff!!
My uncovered patio faced due West and got intense sun especially in the summer. Sun Master covered the patio with a woven vinyl fabric called Textilene 80. Instant shade!! Highly recommend Sun Master for their product, price and workers.
Excellent product, made perfectly for our home! SunMaster made it on our short timeline and for a very reasonable price! We love it and have referred several neighbors!
Bob and his crew assisted in taking care of one of my clients. The client after a few months is in love with the product (a vertical top treatment for solar protection) and looking to purchase more.
We're very happy with our new SunMaster awning. It looks great, operates easily with the remote, and provides the much-needed shade for our sunny backyard. Bob gave us good advice for the final size and placement. And, the careful, professional installation by Enrique and Alex was flawless. We highly recommend SunMaster!
We purchased our motorized awning from SunMaster in San Marcos back in Sept of 2007. Our very large awning (22' X 8") was installed quickly and professionally. The installers were knowledgeable and helpful in instructing us to program and use the timer and wind sensor. They completed the job quickly and left the area spotless. We loved our new awning and the service we received from Lisa, the owner, and her staff, was outstanding. She is an upbeat, pleasant young lady who went out of her way and beyond our warranty to make the product right. The fabric and electronics were warranted for 5 years. We had it just about 10 years when the tube roll split. I believe SunMaster made that tube for our deck. I called them when it broke and they immediately came out to check the damage. Within three weeks they manufactured a new tube and offered to replace the fabric at cost with the option of choosing a new fabric color. We chose to stay with the original color. After 10 years the original fabric was still in excellent condition. We would certainly recommend them for your awning needs. Great group of people and the product is outstanding. Thank you SunMaster for standing behind your products.
From the first meeting for the consultation and estimate to the installation I am very pleased with the professionalism, courtesy and quality of product. I love the awnings and screens!! Thank you.
Excellent customer service: knowledgeable, dependable, professional and personable! Phenomenal communication throughout the process. Highly recommend!
This is a great company to work with. Bob Kushner was wonderful to work with. Right on time, great price, and we could not be more happy with our finished product. The retractable awning has opened up our backyard, taking away all the patio umbrellas. We received four quotes and this was the most reasonable, installed with ease and as promised. I would highly recommend Sunmaster.
The installation went very well and the product is beautiful.
The SunMaster of San Marcos crew just finished installing new fabric on our existing patio awning (26' x 9'). On time, very courteous, and professional. The original cover lasted 21 years of full sun! Look's great. Highly recommend the product and San Marcos SunMaster.
SunMaster did an outstanding job on 4 large Maxi Drop Roller Shades (solar shades) for our outdoor porch. This is a local family owned southern CA company that is very customer focus. They were very timely on measuring and providing an estimate and very timely in the manufacture and installation. The fabric and craftsmanship is of high quality. Installation was very timely and efficient and also of high quality. Bob and the staff are very friendly and customer focused. We highly recommend SubMaster and give the highest rating of service and product.
Excellent person hands on help, could not ask for more
SunMaster did a phenomenal job creating an amazing awning for our vacation home. It's beautiful and we've received several compliments in just the few days since we installed it. They also did a great job completing the project on our incredibly tight timeline! Thank you for the excellent service!!
We were having difficulty finding the right solution for how to install our awning in a difficult location. Other awning companies offered klugey solutions. Because the person who manufactured the hardware for our awning came out for the consutation, he was able to come up with a clever, elegant solution. Now that our awning is installed we have evidence that the solution was correct. It looks great and functions beautifully.
Lisa, Bob and Enrique provided excellent service. SunMaster installed my three awnings, and have replaced the awning material twice in the last 19 years. Great company!
This is a great company to work with! Not only was the staff incredibly friendly and extremely helpful, our very large die cutting job was finished in a timely fashion and was executed beautifully and at a fair price. My company will definitely be using Sunmaster's services again and will highly recommend them to anybody in need.
Great, professional service. Thank you very much.
I am writing this letter as a business reference for Sun Masters who I have known as a reliable company for 3 years. I confirm that I have dealt with Sun Masters since 2007 in the capacity of awning and soundproofing for several of the Encinitas School District's elementary schools. All work undertaken by Sun Master has proven to be excellent and all targets have been met.
I am confident that Sun Masters will prove reliable associate company. I trust that the information provided will be of assistance and will be happy to provide further information if required.
Thank you so much for your corteous service and for returning the valance to us as requested. I also want you to know how much I appreciate your extra effort to make the indicated repairs to the valance. Your company has always been responsive, and we value your service along with the quality of your work.
Installation was very smooth and efficient. I love the look and the green color is perfect. I appreciate Lisa going out of her way to mail me the swatches. I couldn't be happier!
Great service, great product, looks incredibly nice, great price! I would recommend Sun Masters highly.
I love them & would recommend your company and product to everyone. They are really sharp looking!
Salesman Dan was professional, knowledgeable and personable. I had 4 bids and Sun Masters was very reasonable and competitive in price. However, no other company provided the powder coat combinations that Sun Master did. Easy choice for Sun Masters.
Did a great job all around.
Very professional people, courteous, on-time, informatory. A most satisfactory experience, from initial contact to installation.
We are very pleased with Sun Master Products and their estimator and installation personnel. Highly recommended.
Wonderful! It's like adding a room to your home. Service: excellent.
Extremely satisfied. Better than expected. Delivery in less than 3 weeks. I would reccomend to anyone. Very competitive in price.
We are very happy with the Sun Masters products we purchased & Dan Scott. There was a difficult situation with the Caste Rollstar Shade in the kitchen. The gentleman (did not get his name) did a great job installing the shade.
I want to thank you for your fast and thorough response in regard to the awning arm replacement and fabric change. Your installer was fast and efficient and we are satisfied customers.
I just want to thank you one more time for the GREAT job Sun Master did on the bags for the traveling display. The client, Solana Center for Environmental Innovation is so happy with how the panels fit in and how easy it is to carry the display. I know you went out of your way to make the best bags possible. Your efforts are greatly appreciated.
Thank you so much for the lovely job your company did on installing my awnings; they are beautiful. I have had a number of phone calls asking about them, gave out a few cards, hope you get some calls.